If you are trying to rectify a customer balance issue or check a particular payment made by a customer on their account we have some tools available to you.


1. Customer Dashboard - Invoices/Payments



2. Payment Report


3. Payment Hub


4. If you need to verify the payment was received and you use Stripe as a Payment Processor with Paythepoolman you can log into your Stripe.com app or portal and search for payments there.