Hello and Welcome to the Paythepoolman Help Pages!
Wondering what the Pool Junction App looks like for your customers? We'll explore that now!
(Check out the other article in our Help Pages, Pool Junction Overview - v2, if you're just getting started!)
1) After you've enabled the Pool Junction feature in your Company Settings and sent out the Mass Invite to your active customers who have mobile numbers on file, those customers will receive a text. They'll click on the link in the first message to download the free Pool Junction app to their mobile device. Then they'll enter the Token ID to allow them to log in. They'll only have to do this ONCE, then just close the app when they're done. No need to log out and back into the app each time they want to access their information.
* Note: Customers can also request new tokens on the app login page.
2) Once they've done this, they will see a screen similar to the image below, their current balance is plainly displayed at the top, with numerous options as circled in the image.
Here's a short video to take you through the information viewable by your customer: The Pool Junction App Customer View
We encourage you to create a test customer in your account so you can explore all the features included in the amazing customer-facing app.
Here are the links for THE Pool Junction app:
1. For iOS: The Pool Junction the Apple Store
2. For Android: The Pool Junction Google Play Store
THE Pool Junction feature is very user-friendly and a great way to make your customers feel special!
Be sure to check out our other Help Pages (just click on the HELP button at the bottom right corner of your screen and search by keywords!) and our YouTube Channel with over 100 videos and tutorials!
Here's the link: Paythepoolman YouTube Channel
If you have any other question or need further assistance you can reach out to our Support Team at support@paythepoolman.com or (951) 234 5166.
Office hours: Mon-Fri 8AM to 4PM EST| 5AM to 1PM PST
Have a nice day!