Welcome to Paythepoolman Help Page!
This help page is to show you the options you have to manage those pesky overdue accounts.
Your overdue accounts are viewable on your Company Dashboard on the far righthand side column.
If you'd like to watch a video tutorial, click here. If not, follow along for the steps below!
1. On your Company Dashboard, OVERDUE ACCOUNTS are shown at the bottom of your screen, as indicated in the sample below. Just click on TAKE ACTION in the bright blue button for a new menu to appear.
2. After you click TAKE ACTION, you'll have numerous actions you can take!
Note: All of these options - except Viewing the Customer's page, Emailing and/or Printing the Statement - will dismiss the account from the overdue list for 10 days.
3. Finally, while the Text Reminder (appears as SEND PUSH NOTIFICATION) is not editable, the option to SEND EMAIL REMINDER is now an editable feature where you can customize the message! Here's a sample of how that will appear: 
Be sure to check out our other Help Pages (just click on the HELP button at the bottom right corner of your screen and search by keywords!) and our YouTube Channel with over 100 videos and tutorials!
Here's the link: Paythepoolman YouTube Channel
If you have any other question or need further assistance you can reach out to our Support Team at support@paythepoolman.com or (951) 234 5166.
Office hours: Mon-Fri 8AM to 4PM EST| 5AM to 1PM PST
Have a nice day!